Strength, flexibility, and adaptability distinguish this foundational plan. It provides essential coverage to support resilience and well-being, ensuring your basic health needs are met.
Experience balanced, practical health coverage with the comprehensive plan. Known for its durability, Maple offers robust protection and a well-rounded approach to ensure you thrive in diverse situations.
Expect enduring health benefits and stability with the premier plan. Symbolic of Pine’s long-term health and steadfastness, this tier delivers extensive coverage and reliable support for maintaining a strong and healthy life.
Enjoy exceptional coverage that focuses on self care and holistic well-being. The elite plan offers top-tier benefits that support every aspect of your healthcare needs in the present and for the future.
We offer a range of flexible plans tailored to meet the diverse needs of your employees. Our plans provide essential protection and comprehensive care while focusing on cost containment. Plus, you can easily add riders for enhanced benefits as your needs change. This approach ensures you get great value and adaptability, effectively managing costs while keeping up with your employees’ healthcare requirements.
| Coverage Summary | ||||
|---|---|---|---|---|
| Core Plan | ||||
| Benefits Summary | Product Level | |||
| Bamboo | Maple | Pine | Sakura | |
| Essential Benefits | ||||
| Overall Plan Limit | Multiple benefit limits available | |||
| Area of Cover | Worldwide excluding USA | |||
| Coinsurance | Optional | |||
| Out-of Area Coverage | Optional | |||
| Inpatient and Daypatient Care | ||||
| Daily Hospital Room and Board | Standard single private room | Standard single private room | Standard single private room | Standard single private room |
| Cancer Care | ||||
| Kidney Dialysis | ||||
| Organ Transplant | ||||
| Congenital Conditions | ||||
| Complication of Pregnancy | ||||
| Pre-Hospitalisation Care | ||||
| Post-Hospitalisation Care | ||||
| Inpatient Psychiatric Treatment | ||||
| Local Ambulance Transportation | ||||
| 24/7 Customer Service Centre | ||||
| Direct Billing Services | ||||
| Extensive Network Providers | ||||
| Member Portal and Mobile App | ||||
| Medical Evacuation, Repatriation & Repatriation of Mortal Remains | Optional | |||
| Employee Assistance | Optional | |||
| Optional Riders | ||||
| Plan Options | Plan A | Plan B | Plan C | |
| Outpatient | ||||
| Co-Pay | Optional | |||
| Medical Practitioner Services | ||||
| Specialist Services | Multiple benefit limits available | |||
| Teleconsultation | ||||
| Outpatient Physiotherapy | Multiple benefit limits available | |||
| Complementary and Alternative Treatment | Multiple benefit limits available | |||
| Outpatient Psychiatric & Psychotherapy Treatment | Optional | |||
| Dental | ||||
| Coinsurance | Optional | |||
| Preventative Dental Care | Multiple benefit limits available | |||
| Major Restorative Dental Treatment | Multiple benefit limits available | |||
| Orthodontic Treatment | ||||
| Maternity | ||||
| Coinsurance | Optional | |||
| Maternity as a Result of Natural Conception | Multiple benefit limits available | |||
| Maternity as a Result of Assisted Conception | ||||
| Preventative Care | ||||
| Coinsurance | Optional | |||
| Routine Health Checks & Vaccinations | Multiple benefit limits available | |||
| Preventative Services for Sight and Hearing | ||||
| Optical | ||||
| Coinsurance | ||||
| Optical Benefits | Multiple benefit limits available | |||
of insurers in Asia Pacific expect higher or significantly higher increases in medical costs over the next three years
of employees worldwide consider health insurance the most important benefit when evaluating job offers.
of insurers report an increase in later-stage illness diagnoses due to deferred care during the pandemic.
Traditional local health insurance typically offers limited coverage at lower costs, while IPMI provides extensive global coverage at a higher price. RPMI merges the benefits of both by providing tailored domestic plus plans with worldwide coverage through local licenses across Asia, optimising costs and coverage to suit the specific needs of each market.
The partnership will launch in Singapore. Once MSIG Singapore has all necessary approvals from the regulator, MSIG Singapore will appoint Serenity as its underwriting agent. Expansion into Indonesia and Vietnam is planned for 2025.
SERENITYplus is a health insurance product introduced to mark the launch of Serenity's partnership with MSIG in Singapore. It offers a hybrid solution combining local and international coverage features, providing comprehensive medical benefits while maintaining cost-effectiveness. SERENITYplus is designed specifically for corporate groups, offering a balanced approach with exceptional healthcare services and an extensive network of providers.
Claims for Serenity's products within the RPMI segment will be handled by a reputable Third-Party Administrator (TPA) to ensure cost-effectiveness and high-quality service. Serenity will oversee TPA performance, monitor for fraud, and ensure compliance with performance KPIs. Starting October 2024, Serenity’s group health products will be available exclusively through brokers. Brokers should contact Serenity for all inquiries related to product information, quotations, policy servicing, and claims matters.
Serenity is leveraging digital and insure-tech through two key platforms to enhance its services:
a) Serenity SuperApp: This platform integrates advanced technologies to offer a comprehensive user experience. It features AI-assisted claims submission for streamlined processing, easy access to policy information, an intuitive onboarding process, and regionally integrated services such as cashless transactions, telemedicine consultations, and local support channels.
b) Serenity Augmented Intelligence Analytics Platform: This platform equips human resource officers with advanced tools to proactively manage health risks. It provides leading indicators to identify potential medical issues before escalation, customisable indicators for tailored needs, and the capability to generate detailed reports.
Both platforms are designed with robust digital security measures, ensuring the protection of data and core functions while maintaining high reliability and availability.